Privacy Policy

Information you provide to us:

• Account information — your name, username, email address, phone number, password, and profile photo when you create an account.
• User content — posts, comments, chat messages, images, and other content you create or share in communities.
• Communications — messages you send to us, including support requests.

Information collected automatically:

• Usage data — how you interact with the Service, such as communities you join, content you view, and features you use.
• Device and log data — device type, operating system version, app version, language settings, IP address, and timestamps.
• Crash and performance data — diagnostic information collected through third-party tools (such as Sentry) to help us identify and fix technical issues.

We do not collect precise location data.

We use the information we collect to:

• Provide, operate, and maintain the Service;
• Create and manage your account;
• Display your profile and content to other members of communities you participate in;
• Send you service-related notifications (such as community activity, events, or important updates);
• Moderate content, enforce our Terms of Use, and keep the Service safe;
• Diagnose, fix, and improve the performance of the Service;
• Respond to your support requests;
• Comply with legal obligations.

We do not sell your personal information. We may share information in the following limited cases:

• With other users— your profile information and the content you post are visible to members of the communities you participate in, according to each community's settings.
• With service providers — we use trusted third-party providers for hosting, error monitoring, and analytics. These providers process data only on our behalf and under appropriate safeguards.
• For legal reasons — if required by law, regulation, legal process, or to protect the rights, safety, and security of Olula, our users, or the public.
• Business transfers — if Olula is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where we are required to retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements.

We use industry-standard security measures to protect your information, including encryption of data in transit (HTTPS/TLS) and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Access and update your account information in the app (Profile → Settings);
• Delete your account at any time in the app (Profile → Settings → Delete Account) or by following the instructions at olula.mn/delete-account;
• Control notifications through your device settings;
• Request a copy of your personal data or ask questions about how it is processed by contacting us at info@olula.mn.

The Service is not intended for children under the age of 17. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@olula.mn and we will delete it.

Communities on Olula are created and managed by users. Content shared in communities reflects the views of its authors and does not represent Olula. The Service may contain links to third-party websites; we are not responsible for their privacy practices.

The Service is operated from Mongolia. By using the Service, you understand that your information may be processed and stored in Mongolia or in other countries where our service providers operate.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: info@olula.mn
Website: olula.mn